FAQs

Are food & beverage sold at the show?

Yes, concessions and bars open when doors open. Guests can enjoy an assortment of soft drinks, wine, beer, and premium liquor. Food options include a curated assortment of sweet and savory snack concessions.

Where is the best place to park near The Riviera?

We recommend parking at Majestic Square Parking Garage, 211 King Street, Charleston, SC 29401. The fee is $1 per 30 minutes and is a short walk to the theater.

What are the current Covid-19 procedures for The Riviera?

In the best interest of fans and staff, the Event Organizer will continue to monitor local COVID-19 trends and meet or exceed protocols mandated by local governments. By purchasing tickets to this event, unless prohibited by law, you agree to abide by the health and safety measures in effect at the time of the event, which may include, but not be limited to, wearing masks, providing proof of vaccination status and/or providing proof of negative COVID-19 test. Check back often for updates to your event venue website as guidelines are subject to change.

Where can I find upcoming events and shows happening at The Riviera?

Please check the shows page on our website or our Facebook page for updates and show announcements.

Is The Riviera wheelchair accessible?

Yes, the theater is wheelchair accessible and offers wheelchair-accessible seats for purchase at each show.

I am interested in capturing photography for your upcoming shows. Who can I contact?

Please fill out the contact form on our contact page and our team will be sure to reach out further!

Is The Riviera open to all ages?

This depends on the show. Please check the specific show page for more details.

Where can I find a seating chart and purchase tickets?

All seating information and ticket sales are available at this link.

Is photography permitted at the shows?

This depends on the show. Please check the specific show page for more details. If photography is allowed we ask that you please keep the flash and sound off.

What is the bag policy at The Riviera?

The theater requires bag searches upon entry and re-entry.

Do you offer in-person ticket sales or does it have to be digital?

Ticketmaster.com is the official ticket marketplace of The Riviera. In-person ticket sales are not available at this time. The Riviera does not have an in-person box office.

Please note: The venue will not be held responsible for the authenticity of tickets purchased through third-party websites.

I can’t make it anymore. How do I resell my ticket?

The best procedure is to request a refund through Ticketmaster.

Our ticket management team will get a notification once submitted and have the ability to approve it.

We cannot stop any patrons from reselling tickets on different platforms, however we have seen issues of ticket fraud and do not guarantee any tickets not purchased through Ticketmaster for this reason.

How do I book The Riviera for an event?

Please fill out the event form here or call us at 800-611-5549.

Do you allow smoking at The Riviera?

There is a strict no-smoking policy inside The Riviera.